No Means No: Is Jewel's Mandatory Cart-to-Car Service Too Much?
Whether you want them to or not, Jewel-Osco has implemented a new policy of following shoppers, and their carts, out to their vehicles. What do Patch readers think?
If you haven't shopped at your local Jewel-Osco grocery store in a while, be prepared for a new customer service initiative that you may, or may not, appreciate. It's called the "cart-to-car" service, according to couponsinthenews.com, and whether you want the help or not, your bagger is expected to follow you and your cart out to your vehicle. The service is mandatory, though Jewel-Osco denies it has anyting to do with keeping track of shopping carts, according to Coupons in the News. "We understand that this is a very different service and it might take our customers some time to understand that we want this to be the norm," said a Jewel customer service representative in the article. It was announced in January that Jewel-Osco stores …
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C Hayes
12:23 am on Wednesday, May 8, 2013
Yes, stores used to do this, past tense- but times have been changing and bottom line we still need to abide by the customers wishes and put these cart pushers to better use to hold & keep prices reasonable!! more ›